Contact
We answer in Telegram fastest, usually within a few hours.
Support in Telegram
@help_metabot
Questions about setup, payments and refunds.
support@chatsweb.site
Billing, refunds and anything you need in writing.
The bot itself
@meta_chats_bot
Start here to set up and try the service.
Who operates the service
MetaChatsBot is operated by Mikhail Novikov, an individual entrepreneur based in Thailand.
Payments made by card are processed by our payment provider acting as merchant of record. It is the seller of record for those transactions and issues the corresponding invoice.
Response times
- General questions — within a few hours, in Telegram.
- Refund requests — within 3 business days, see the refund policy.
- Data requests — within 30 days, see the privacy policy.